Your information, handled with care.
Effective date: 26 September 2026
CredifyPro Credit Counselling and Education (“CredifyPro”, “we”, “us”) operates a platform for Credit Managers / DSAs and their assigned applicants. This policy explains how we handle personal and case-related information used in the platform.
Information we collect
We collect information provided during account registration and case work, such as name, email address, phone number, applicant and manager assignment details, submitted documents, credit-report workflow data, payment status and support communications.
How we use information
- To create and secure accounts, manage case workflows and provide dashboard access.
- To associate applicants only with their assigned Credit Managers and authorised administrators.
- To process subscription status and respond to payment or support requests.
- To maintain security, prevent misuse and meet applicable legal obligations.
Access and sharing
Access is role-based: applicants can access their own permitted information; Credit Managers can access applicants assigned to them; authorised administrators can access information required to operate the platform. We do not sell personal information. We may use service providers, including payment processors, only as needed to operate the service.
Security and retention
We use access controls and technical safeguards appropriate to the platform. No online system is completely risk-free. We retain information only for as long as reasonably necessary for service delivery, dispute handling, legal obligations and security.
Your requests
For correction, access, deletion or privacy questions, email credifypro@gmail.com. We may need to verify your identity before processing a request.
Contact
CredifyPro Credit Counselling and Education
Nagpur, Arvi Road, Maharashtra, India
credifypro@gmail.com · +91 87668 68316