Refund & Cancellation
₹199 monthly applicant subscription.
Effective date: 26 September 2026
This policy applies to the CredifyPro applicant dashboard subscription, currently priced at ₹199 per month. Payments and recurring mandates are processed through PayU.
Cancellation
- You may request cancellation at any time by emailing credifypro@gmail.com or calling +91 87668 68316.
- A cancellation request stops future recurring charges after it is processed. Your paid access remains available until the end of the already-paid billing period, unless access must be restricted for another valid reason.
- Please request cancellation at least 3 business days before the next scheduled charge to help avoid a renewal that is already being processed.
Refunds
- Fees paid for an activated monthly period are generally non-refundable because protected dashboard access and related platform services are made available immediately after payment confirmation.
- If you were charged more than once for the same billing period, charged in error, or did not receive the paid access due to a CredifyPro technical issue, contact us within 7 days. We will review the case and issue an appropriate refund or correction where justified.
- Any refund approved by CredifyPro is returned to the original payment method where possible. Bank/payment-provider processing time may vary.
- This policy does not limit any non-waivable consumer rights available under applicable law.
How to request help
Email credifypro@gmail.com with your registered email, payment date, amount and PayU transaction reference (if available). Do not send card details, OTPs or passwords.